Monday 19 March 2018
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NCF calls for transparency in costing home care

“The investigation by BBC Radio 4 File on 4 programme into the average minimum rate paid by councils for home care has starkly highlighted the difficulties being faced by the care sector”, said Des Kelly OBE, NCF Executive Director.

“Home care is a vital service for many vulnerable people who need support to maintain their independence. It is a crucial aspect of social policy intended to support people to live in their own homes and keep them out of acute health and care services. The level and complexity of needs has increased in recent years along with people’s expectations of regulations and standards. However the rate paid by most councils does not adequately reflect these changes or the true cost of staffing, supervision and training. The information obtained by the BBC confirms what commissioners and home care providers know only too well – the average rate paid by local authorities falls far short of what is required to cover basic costs.”

Des Kelly continued:
“The work that the UK Homecare Association has undertaken to illustrate the real cost of homecare is extremely valuable. Greater transparency by commissioners and providers would be positive and it is essential that both are working in partnership to deliver better outcomes and quality. There are major issues of sustainability implicit in the findings that a fair rate was paid in just 4 of 101 cases.”