Wednesday 17 October 2018
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Response to National Audit Office New Report on Care Quality Commission

In response to a new report on the Care Quality Commission by the National Audit Office, entitled Capacity and capability to regulate the quality and safety of health and adult social care, Simon Bottery, Director of Policy and External Relations at Independent Age, the older people’s charity, said:

“Today's report by the National Audit Office shows that, unlike in health care, the Care Quality Commission (CQC) remains heavily reliant on its inspections to make an assessment of safety and quality in care homes and home care agencies. While these inspections have improved significantly, lack of staff means that the schedule is falling behind and it will be October 2016 before all providers have been inspected. This is a real concern for older people using care services. The report also suggests that a revolution is needed in the amount and quality of routine information about social care providers available to the CQC, similar to that already available about hospitals and GP surgeries. This would provide the underlying data for CQC to make intelligent risk assessments of care homes and home care agencies and help the CQC to prioritise its inspections on those most at risk of providing poor care.”