Tuesday 20 November 2018
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Care unit to close after Saltshouse Haven inadequate rating

Thirteen people will be forced from a care unit that is set to close after a residential home was deemed unsafe.

Coniston Lodge is part of Hull's Saltshouse Haven Residential Home, which was placed in special measures on Wednesday by a health watchdog.

Inspections took place at the Bupa-run home - which accommodates a total of 114 people - in September and October last year.

The Coniston Lodge unit is "likely to shut next week", Bupa said.

In a statement, Bupa added: "It's with deep regret that we're announcing the closure of our nursing care unit at our Saltshouse Haven care home, which affects a small number of our residents."

The decision to close the Coniston Lodge unit came after "concerns raised by its inspection", the company said.

The Care Quality Commission (CQC) said Saltshouse Haven "fell short of the standards we expect" and inspections were ongoing.

It found medicines were not being given as prescribed and expressed concern over low staffing levels and complaints not being handled properly.


It also said privacy and dignity was not being respected, adding: "...doors were left open while people were in their beds in various stages of undress."

The report also described how one resident had "fallen in the toilet" because staff had failed to attend and how another had to wait half an hour for assistance before going to the toilet.

One staff member was quoted in the report as saying: "I would hate it if my mother was in here, we just do not have the time to care for them properly."

Bupa said that it was working to find "suitable new homes" for affected Coniston Lodge residents, one of five independent units across the Saltshouse Haven site.