Monday 18 December 2017
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CQC inspectors publish ratings on 85 adult social care services in London and the South

In the past week the Care Quality Commission has published a further 85 reports on the quality of care provided by adult social care services across London and the South of England.

Following recent inspections in the South, 42 of these care homes and agencies supporting people in their own homes have been rated as Good, 21 have been rated Requires Improvement, 3 have been rated Inadequate and three services were rated Outstanding.

While in London 10 of these care homes and agencies supporting people in their own homes have been rated as Good and 6 have been rated Requires Improvement.

Under CQC’s programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Deborah Ivanova, Interim Deputy Chief Inspector for Adult Social Care in London and the South, said:

"People are entitled to services which provide safe, effective, compassionate and high quality care. We assess services against five key questions – Is the service caring? Is the service effective? Is the service safe? Is the service well led? Is the service responsive? – and rate each question and the service overall. Where we find a service meets our characteristics of good or outstanding then we will rate accordingly.

"If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

"Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service. Providers of those services should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”

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