"Standards of care to expect if you receive support or treatment in a care home or in your own home". CQC have published two important guides for people who receive care in a care home or in their own home.
Both booklets provide information on important changes to the way care is regulated in England.
These changes mean that services must meet new standards of care that protect your safety and respect your dignity and rights.
The guides contain helpful information on what you can expect from your care service, and what to do if you need to make a complaint.