A west London domiciliary care service has been rated as overall Outstanding by the Care Quality Commission.
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Council cuts to care in England are so severe there is a real risk families may take legal action, experts say.
Neglect contributed to the death of a 78 year old given a massive overdose in a care home, a coroner has concluded.
A company which ran a care home at which an elderly woman choked to death on a meatball has been fined £80,000.
Deep-seated misconception of personal budgets and dementia is preventing local authorities from delivering person-centred care.
CQC have published information for people living in care homes, their family and friends clarifying their visiting rights and our expectations of providers who are responsible for ensuring people are supported to maintain relationships that are important to them.