People could be being put off from making complaints about health and adult social care, which is leading to concerns not being identified and providers missing out on opportunities to improve their services.
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One in five older people living in care homes does not drink enough fluid, research suggests.
The home care system in England is close to crisis because of the way workers are exploited, a report says.
Relatives of elderly people who died at a scandal-hit care home in West Sussex have said their confidence in the system is yet to be restored.
The importance of the NHS to older people and to our country cannot be overstated and it is in all our interests that the service is resourced to function effectively and meet older people's needs.
Dementia sufferers are not getting the care they need because the condition is not recognised as a terminal illness, two leading charities have claimed.