In January 2014 the Care Quality Commission"s former deputy chief executive, Jill Finney, instigated legal action against CQC. This was following CQC"s publication of the Grant Thornton report into CQC"s regulatory oversight of University Hospitals of Morecambe Bay NHS Foundation Trust in June 2013. Ms Finney"s legal claim was based on two key elements: a libel action in respect of the Grant Thornton report; and a claim for damage to Ms Finney"s reputation resulting from the manner in which her name was released into the public domain. The total damages sought were £1.5m.
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People could be being put off from making complaints about health and adult social care, which is leading to concerns not being identified and providers missing out on opportunities to improve their services.
One in five older people living in care homes does not drink enough fluid, research suggests.
The home care system in England is close to crisis because of the way workers are exploited, a report says.
Relatives of elderly people who died at a scandal-hit care home in West Sussex have said their confidence in the system is yet to be restored.
The importance of the NHS to older people and to our country cannot be overstated and it is in all our interests that the service is resourced to function effectively and meet older people's needs.