Monday 10 December 2018
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Residents moved from Hollybush care home in Warrington

A care home where inspectors found a woman resident trapped in a lift has been told to make urgent improvements.

Inspectors also found a resident with urine-soaked bandages at the Hollybush care home in Warrington and another who had not been given drugs for five days.

The Care Quality Commission (CQC) said it had issued numerous warnings to the 23-bed home before its unannounced inspection in July.

The owner of the home, Adi Oseni, was not available for comment.

The CQC has issued three formal warnings to Mrs Oseni and said she must make immediate improvements to care standards or face further action.

Seen waving

All of the residents of the home, which caters for people with dementia, are to be moved to new homes over the next three weeks.

The CQC said inspectors had come across a woman stranded in a lift during their last inspection.

The woman, who was not strong enough to operate the lift controls on her own, was seen waving at them, asking them to help her get out.

Inspectors also found:

  • Abuse allegations were not reported properly
  • A resident who needed to be weighed had not been weighed for 14 days
  • Residents were left to sleep all day

Sue McMillan, regional director of CQC in the North West, said: "The care being provided at this care home is nowhere near good enough and hasn't been for some considerable time.

"It is the view of the council [Warrington] that insufficient progress has being made in addressing the issues at Hollybush care home and consequently the council is identifying suitable new homes for the residents who are living at the home."

Councillor Pat Wright, executive board member for health, wellbeing and adult services at Warrington Borough Council, said: "Taking action to move vulnerable people is never a decision taken lightly but the provider has failed in their duty to provide the necessary standards of care elderly Warrington residents both deserve and are entitled to."