Improved community care services which are properly integrated with NHS health care can dramatically cut the number of overnight hospitals stays which older people have to endure, it has been claimed.
Regulator strengthens systems to respond to whistleblowers and to monitor services for vulnerable people.
Another Winterbourne View care home scandal could happen again unless action is taken by the government, campaigners have warned.
RNHA Says Local Government Ombudsam's Report Shows Care Homes are able and willing to learn from Complaints
The Registered Nursing Home Association (RNHA), which represents around 1,000 nursing homes, has welcomed the Local Government Ombudsman's (LGO) report on lessons learned from complaints about adult social care during 2011/12.
A woman in her 90s was taken to hospital after she fell down a lift shaft just three weeks after it was serviced, it has emerged.
A Sheffield care home at the centre of abuse allegations is to close.