The Association of Care Managers (ACM) features in The Forgotten Age, an interim report by the Older Age Working Group at the Centre for Social Justice (CSJ).
Nursing care for people with dementia is in need of a radical overhaul, a leading think tank has warned.
Social care staff have been battling snow and ice to provide services to frail and vulnerable people. Staff from councils and independent agencies have been volunteering their own time to get out in 4x4 vehicles, while other care workers have been pulling sleds and even biking to clients.
Personal budgets for social care are being used by some local authorities to save money, leading charities claim.
Nursing care must be strengthened and the complaints system overhauled because of continued poor care of older people in hospital, says the Patients Association.
£840m of Carer's Allowance goes unclaimed as hundreds of thousands of carers across the UK pay heavy price missing out on Carer's Allowance for looking after ill or disabled loved ones at home.